Refers to the granting of non-exclusive, named, personal and temporary user rights to the Software Solutions hosted by the Service Provider.
A subscription must be taken out to benefit from Mapotempo services. The cost of that subscription is related to the number of vehicles in your fleet. For more than ten vehicles, please reach out to us so you can enjoy a special rate.
Services to make the Software Solutions hosted by the Service Provider accessible under optimal performance and security conditions.
(or Refresh a webpage) allows you to view the most recent version. Simply click on the “refresh, reload or update current page” button on the browser, or the F5 key on the keyboard.
Work done by qualified personnel among families, or people who are elderly, disabled or with health problems, who are unable to accomplish certain tasks associated with daily living.
Means of presenting documentation which can be viewed over the Internet. It is used to help you use the Mapotempo web software.
Finite and unambiguous series of operations or instructions to solve a problem.
Any design and/or hosting and particularly performance failure, bug, errors which manifest themselves through operating difficulties preventing the Customer from accessing all or part of the Software Solutions.
Anomaly that prevents the use and/or normal operation of a Software Solution and causes abnormal difficulty for the Customer.
Application Programming Interface
Mapotempo module to enable route mapping.
(or API key) code sent by an IT program to an API
Once a zoning has been drawn, assignment of stops or routes to zones.
(or stop) designates any drop-off, collection or rest location. It may or may not be active. Its delivery quantity may change.
In Mapotempo, a stop/address not assigned to a route.
Application Service Provider – A Supplier of Software Solutions accessible via the Internet. This is for use of a software package where provision of the operating infrastructure (server, data storage, monitoring and backup system, helpdesk etc.) and the application (professional or personal software) is entrusted to a third party.
Option enabling the route to be calculated to the minimum amount of time.
Option enabling the route to be calculated to the minimum of kilometers.
Transport route with separate roadways, designed for high-speed motor vehicles, accessible via specially designed access ramps.
Optimization is a branch of mathematics and IT whose disciplines involve looking to analytically or digitally model, analyze, and solve problems, finding the solution(s) that meet a quantitative objective but also abide by possible constraints. In Mapotempo, an algorithm solves a range of problems associated with constraints such as distance, traffic, time windows, quantities to deliver, number of stops and stop times.
Program enabling the optimum route between point A and point B to be determined according to various criteria (speed, cost etc.).
Vehicle capacity In Mapotempo, vehicle capacities are defined one the deliverable units and their quantities have been determined.
Fuel powering an internal combustion engine. The engine converts chemical energy from the fuel into mechanical energy. In the Mapotempo web application, fuel consumption can be calculated if you include your vehicle’s fuel consumption in liters per 100 km.
Production and study of geographical and geological maps.
All types of cartographic techniques using an automatic information processing system, including a computer and usually specialized peripherals. Mapotempo is based on the OpenStreetMap open mapping. Data are constantly updated free of charge by a committed community of contributors. Data are checked using aerial imagery, GPS receivers and traditional land maps.
A field is the basic element of a form. A field comprises at least a title and an input field. In Mapotempo, you can create, edit and remove fields in a form. Custom fields comprise a title, a default data entry field and a description entry field.
In economic terms, any person or entity who takes the decision to buy a good or service, either occasionally or habitually, from a supplier. On the Mapotempo web application, the term is interchangeable with “destination”. A destination may be a service recipient, a store location, a collection location, a customer etc. Destinations are associated with a vehicle to make up a route.
In Mapotempo, this is any destination where there stop occurs before or after the hours specified for the vehicle.
(or barcode) numerical or alphanumerical data presented in the form of a symbol comprising bars and spaces, the thickness of which varies according to what it represents. In Mapotempo, barcodes can be generated for each destination/stop.
(or waste recovery) is one of the waste management activities contributing to product end of life. Waste recovery consists in separating it from other waste before it is forwarded for final processing.
Particular capability of a vehicle, defined among tags created in the Destinations menu.
Gathering of the population into towns/cities with increasing density. In Mapotempo, this is a significant issue when calculating route optimization in relation to high-traffic areas.
Set of parameters for a fleet of vehicles. On request, several may be created; for example a “Morning” vehicles configuration and an “Afternoon” vehicles configuration.
Use of a material or product as a source of energy. In the Mapotempo web application, consumption refers to the definition of the number of liters used by a vehicle to travel 100 km.
In Mapotempo, the ability to sort stops into a logical direction of travel on roads, preventing U-turns and crossing carriageways.
Set of costs relating to pay, employers’ contributions and travel expenses.
Set of costs relating to vehicle finance and renewal, insurance, axle tax and indirect structural costs.
Set of costs relating to fuel, tires, servicing and repairs and (sometimes) tolls.
Period of time during which a service or product will be delivered to its recipient.
(acronym of “Customer Relationship Management”) a set of marketing or support arrangements or operations, the purpose being to optimize the quality of customer relations, improve loyalty and maximize turnover or profit margins for each customer. Or customer management software.
(Comma-separated values) an open IT file format in which tabular data is represented by values separated by commas.
In economic terms, any person or entity who takes the decision to buy a good or service, either occasionally or habitually, from a supplier. On the Mapotempo web application, the term is interchangeable with “destination”. A destination may be a service recipient, a store location, a collection location, a customer etc. Destinations are associated with a vehicle to make up a route.
Function that allows adherence to the start time entered in the vehicle configuration. With latest start, Mapotempo proposes a route start time according to workload. With earliest start, Mapotempo observes the route start time entered in the vehicle configuration.
Function that allows adherence to the start time entered in the vehicle configuration. With latest start, Mapotempo proposes a route start time according to workload. With earliest start, Mapotempo observes the route start time entered in the vehicle configuration.
Place where a business stores stock, equipment or vehicles. In Mapotempo, a store refers to the route’s place of departure or arrival; It is possible to list more than one for emptying or filling a vehicle, or if there are multiple warehouses, for example.
Gap separating two points in space; length of space required to travel from one point to another.
In Mapotempo, the longest distance that can be traveled by a vehicle. An important concept for fleets of electric vehicles, for example.
In a weighted graph, a table showing the shortest distance between two vertices in a single connected section, sometimes accompanied by the route to take.
Refers to the Customer’s personal or non-personal computerized data accumulated during their use of the Software Solution provided to them and stored on the Service Provider’s servers.
Data which, in whatever form they may be, and whether directly or indirectly, allow the identification of a natural person to which they apply, whether processed by a natural person or legal person.
In Mapotempo, preparation time prior to the first stop and finishing-up time after the last stop.
Defines the time the delivery person must spend with the recipient.
Signing of the route sheet at each stop on that route.
CO2e emissions are all emissions into the atmosphere of carbon dioxide equivalent, meaning CO2 and other greenhouse gases. In Mapotempo, each vehicle can be configured according to its fuel consumption (petrol, diesel or LPG). This allows the CO2e emissions to be calculated for each vehicle.
Route details are available in the pane to the right of the plans page (Route plans). Above each route, there is a series of information and icons to use when working on the route.
A user manipulating a functional object or a human-machine interface obtains a result and a feeling; this is what is meant by the user experience.
Extraction of data from an application with a view to re-using it elsewhere.
Extraction of data from an application in csv format, with a view to re-using it elsewhere. CSV is a simple tabulated file to facilitate interoperability.
Transfer of data from a web application (here, Mapotempo) to devices in vehicles (such as GPS).
Maintenance of IT workstations and servers.
(or popup window) a window that opens when you hover over it or click an item on a web page. It shows one or more details about the item hovered over or clicked on.
Schedule of visits planned for a route.
A set of data grouped into an individual unit, independent of IT processing. In Mapotempo, you can import your customer files or export the customer database.
Moment at which a contract to receive services or products comes to an end.
Motor vehicle fleet.
Clause in a contract which establishes a fixed price for a service. In Mapotempo, each fixed price is calculated according to the number of vehicles a customer has.
With OpenStreetMap, a variety of map “designs” are available. By default, the MapBox Street map background is used. If you prefer, you can choose other map backgrounds.
Costs paid when acquiring a good or a service. This is in contrast to a service offer subscription.
For an automotive vehicle, wear and tear refers to all costs generated by using a vehicle.
Number of deliveries made and repetitions of them over a given period.
Determination of the geographical coordinates (latitude, longitude) or an address or address file. Inverse geocoding consists in finding an address that matches a set of XY coordinates.
Procedure enabling an object to be positioned on a plan or map using its geographical coordinates.
Method whereby a mouse, touchpad or screen is used in a graphical interface to move something from one place to another.
(GPS eXchange Format) file format allowing the exchange of GPS coordinates.
Area allowing a web host to provide Internet users with websites designed and managed by third parties.
In Mapotempo, this warning message can appear when a route lasts longer than the time range defined for use of the vehicle.
In Mapotempo, this warning message can appear when a route schedules arrival at a stop point after the scheduled time for delivery to a destination.
In Mapotempo, this warning message can appear when a route includes more units for delivery than the vehicle is capable of carrying (check vehicle configuration).
(abbreviation of iCalendar) data format for calendar data exchanges.
Small pictogram representing an action, object, piece of software, file type etc. to simplify use.
Refers to the Customer’s names and password enabling them to get access to their Data and the Software Solutions hosted by the Service Provider.
Shortcut for “Print Screen”; this key creates an image of the screen at the moment it is pressed.
Loading a file into a system or database.
System for scoring the accuracy of the match between an address and its geographical coordinates.
Setting up appropriate arrangements for two parts of a system to “work together”.
A worldwide set of interconnected IT or telecommunication networks, allowing users to access content via servers; each element of that network belongs to private and public organizations who operate them cooperatively, without any reciprocal guarantee of quality.
Providing communication between one town/city and another. In the Mapotempo application, this designates the type of route and determines the speed of the vehicle.
Where the duration remains constant.
Where the distance remains constant.
Directions to follow to get from one place to another. The term applies to any mode of transport, whether on land, sea or in the air, motorized or non-motorized.
(Keyhole Markup Language – Geolocation marker based language) base on the XML format, this language is designed for managing the display of geospatial data.
Comment added to a document In the Mapotempo software, the tag enables you to label a destination or plan characteristic.
Permit to carry out an activity requiring prior authorization.
End of a journey. Place you reach to finish. The Mapotempo application looks at the vehicle store location at the end of the route.
Start of a route. Place from which you start out. The Mapotempo application looks at the vehicle store location at the start of the route.
Place where things are stored or set down (shop, warehouse etc.). In Mapotempo, the store location refers to the departure, arrival or rest place.
Each delivery is designated by destination. It may be a drop-off or pick-up location.
Person responsible for the provision or delivery of goods to customers’ homes or to businesses.
(or CRM) a set of marketing or support arrangements or operations, the purpose being to optimize the quality of customer relations, improve loyalty and maximize turnover or profit margins for each customer.
(or Software as a service (SaaS)) a commercial software operating model in which the software is installed on remote servers rather than on the user’s machine.
Software for which usage, study, modification and copying for distribution are permitted, both technically and legally. Contributors are unpaid volunteers.
Software developed to meet one or more specific needs in a given organization (business, association etc.).
Activity aimed at managing an organization’s physical flows, to provide resources to match (more or less) strictly defined requirements, all in accordance with expected economic conditions, the expected service quality level, and safety and security conditions deemed to be satisfactory.
Web application (or web software, or web app) to allow planning and optimization of business routes within associations, local authorities or private companies.
Action which updates or refreshes a piece of software or a service so that a new version of the software or app can be used, or to update some of the data content.
(multimedia) moving from one piece of information to another in a web document.
(OSM) a project aimed at creating a free world geographical database (allowing the creation of free-license maps for example), using the GPS system for field surveys and other open source data.
Obtaining the best, improving a function, performance or use. The Mapotempo web app contains a calculation algorithm to optimize route times.
In Mapotempo, a display of routes in the form of lists of stops.
Area where settings for information specific to the application user can be changed.
In Mapotempo, a set of data to be included to “describe” a vehicle. This configuration is possible for each vehicle sheet.
In Mapotempo, this warning message can appear when a destination’s geographical position is not determined.
(or rest window) temporary suspension of an activity to allow rest. In Mapotempo, rest windows can be defined between two times or depending on location.
Service including the collection of freight from the shipper’s premises and its delivery to the recipient’s premises. In Mapotempo Web, the Pick-up and Delivery function depends on connections which are to be created between visits. One visit must be declared as a pick-up point, and then another as a delivery point.
Person traveling on foot.
Slot defined by a start time and end time, during which actions are possible. The operation does not necessarily match the whole length of the slot.
Time-based organization of objectives in a specific field, with different resources deployed and over a specific period of time.
Organization of a set of routes.
Organization of a work plan, timetable or schedule.
Road vehicle with a Gross Vehicle Weight Rating (GVWR) of over 3.5 metric tons assigned either to the transport of goods (single vehicle, articulated vehicle, road train), or the transport of persons (bus, coach, trolleybus).
In Mapotempo, these are destination visit premises.
Place where the product and service must be delivered. A route includes multiple delivery points.
A statement made by the establishment about its intentions and principles in respect of its environmental behavior in general, which sets a framework for its activities and establishes its environmental objectives and goals. The environmental policy is set out at the highest management level.
Care service organized by local authorities, businesses or associations tasked with delivering ready meals to elderly persons requiring help with their meals, whether occasionally or regularly.
Option enabling a point to be moved by drag-and-drop to another zone in the map. This enables repositioning of a stop following inaccurate geocoding, or adjustment of its position for more accurate route calculation.
The right to go before other persons, by virtue of a regulation, law etc. In Mapotempo, priority can be given to one or more visit(s) over one or more other visit(s).
Measure of the accuracy of the coordinates compared with the address supplied.
Number of packages a delivery person must send to a place. In the Mapotempo web application, the quantity to deliver allows you to set the number of products or services to send to a place. This is to do with units; a unit might be a ready meal, a liter of used oil, a bag of rubble, a poster to drop off etc.
Launch the optimization calculation again or after modifications.
Depending on your enterprise software, your customers may have a reference. That reference is optional. It can be entered when a customer is created manually, or integrated into the customer list spreadsheet. It is used when data are updated so that the correct customer is found, so it must not be altered.
In IT, an operation where the data contained in an IT system are copied to somewhere safe. With Mapotempo, your data are backed up to secure servers.
Section of the route requiring payment.
Division into sectors. In Mapotempo, the terms “zoning” and “zones” are used.
Hardware or software IT device offering services such as web access, email, printer sharing, eCommerce etc..
Refers to the set of services such as remote provision of Software Solutions hosted by the Service Provider, the processing of sent data, backing up, or the maintenance of the Software Solutions provided.
(Small Message System - Minimessage) In Mapotempo Live, SMS are sent as the delivery person sets out and as they approach the delivery location.
Computer programs hosted on behalf of the Service Provider and able to be run remotely by the Customer.
In Mapotempo, they designate information sent back by Mapotempo Live from the delivery person’s mobile device. The order may be: scheduled, started, finished, rejected or suspended.
Technical and functional help enabling a user to understand, learn or improve their use of an application.
Organizing a succession of actions or events over time to complete a particular objective or project within a given time.
Calculation of the minutes or hours spent in a moving vehicle.
Depending on the business sector, standard Customer terms, Vehicles may be dirty. Business terms are a group of fields where standard terms can be specified using words from that business sector.
Journey, travel of a professional nature, undertaken by an agent, civil servant, salesperson, representative etc. along a set itinerary, with the purpose of visiting a set of destinations. In Mapotempo, a set of routes constitutes a plan.
Route locking/unlocking is an option to allow one or more route(s) to be isolated or made available again.
Route show/hide options allow you to view or hide one or more route(s).
Set of vehicle movements or transports occurring over a defined period of time in a stated geographical area.
In IT, a series of processes enabling information or knowledge to be derived from raw data. These processes are, for the most part, automated.
Units of distance; km or miles.
Units of transport; these may be pieces, weights, volumes etc.
Pertaining to the town/city. In the Mapotempo application, this designates the type of route and determines the speed of the vehicle.
Any moving device that can be used to move persons, products or services from one point to another. Within Mapotempo, a vehicle covers all delivery points and thus, by extension, a route.
Vehicle with a GVWR (Gross Vehicle Weight Rating) of less than or equal to 3.5 metric tons.
Two-wheeled vehicle propelled by a crank system driving a wheel.
In Mapotempo, the ability to visit the same destination multiple times on a single route.
(acronym meaning Voice Over Internet Protocol) allowing voice calls over the Internet. This technology allows voice or multimedia (e.g. video) communications over the Internet (IP).
(also Sectorization) division of a territory into zones (or sectors). In Mapotempo, zoning is used to view route sectors and thus determine how suitable routes are.
(or zone) fixed territorial area. In Mapotempo, one or more zones can be established within each plan.
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